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« 6 Easy Steps to a Great Idea (Or one that turns out great) | Main | Employee Stock Options: Key Definitions »

February 01, 2010

Comments

bipin

I think you are spot on. I am the CEO of a small consumer internet startup in India and take most of the customer calls for support. We sell a product/service which is expected to work flawlessly each time. And when it doesn't, we deal with customers at the highest level.

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